Need to get in touch?
For a faster reply, message us via our live website chat facility anytime,
If I'm not online your message will be emailed and I will reply asap.
or chat message via our Facebook or Instagram pages.
You can email customerservice@waxaddicts.co.uk
( Please quote the name on the order or order number if you have it. )
PLEASE NOTE: We cannot email back to GMAIL addresses.
All Wax Crumble orders are made fresh, during promotions and high demand orders can take me 3-5 working days to hand make.
If the Royal Mail tracking online service is down - tracking does still work via the Royal Mail App
You must provide correct email and mobile numbers - these details are used by us and Royal Mail to inform you of
your order tracking details and delivery time slots.
Please check your email providers spam/junk folders for email replies.
